Method and system for remotely transcoding content

ABSTRACT

A system and method for remotely transcoding content includes a cloud location storing content titles, communicating at least one of the content titles to a user device to form communicated content titles. The user device is in communication with the cloud location through a network. The user device generates a selection signal for selecting a first content title from communicated content titles to form a selection. The user device negotiates settings by intercommunicating between the user device and the cloud location in response to form the selection. The user device communicates the selection to the cloud location. The cloud location has a transcoder device transcoding content corresponding to the selection to form transcoded content in response to the optimal settings. The cloud location communicates the transcoded content to the user device.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. patent application Ser. No.15/701,489, filed Sep. 12, 2017, which is a continuation of U.S. patentapplication Ser. No. 14/518,616, filed Oct. 20, 2014, and issued Oct.17, 2017 as U.S. Pat. No. 9,794,622, which is a continuation of U.S.patent application Ser. No. 13/349,271, filed Jan. 12, 2012, and issuedNov. 11, 2014 as U.S. Pat. No. 8,887,207, the entirety of which areincorporated herein by reference.

TECHNICAL FIELD

The present disclosure relates generally to a method and system fortranscoding content, and, more specifically, to a method and system forremotely transcoding content for distribution to user devices in acontent distribution system.

BACKGROUND

The statements in this section merely provide background informationrelated to the present disclosure and may not constitute prior art.

Content programming providers continually provide different ways toprovide content to customers. In a traditional sense, content isreceived at a set top box and is distributed to a display or televisionassociated therewith. Set top boxes may also include a digital videorecorder for recording the content instructed by the user. Specificprogramming or various series may be recorded within the digital videorecorder.

Some systems such as the DIRECTV® Nomad® system allow the content to beviewed by a mobile device. The Nomad® system uses a transcoder withinthe home to transcode the content stored within the set top box into aformat desired for the destination user device.

One drawback to providing a transcoder within a location is that thecomputer chips used for transcoding may not be capable of transcodinginto future formats. Providing each subscriber with various equipment isalso expensive. Further, maintenance and other customer support are alsocostly when equipment is provided to each individual customer.

SUMMARY

The present disclosure provides a system and method for providing remotetranscoding of content in a content distribution system.

In one aspect of the disclosure, a method includes storing contentcorresponding to content titles in a cloud location, generating aplaylist corresponding to content titles subscribed to by a user of auser device stored in the cloud location, communicating the playlist tothe user device, selecting a first content title from the playlist atthe user device to form a selection, in response to selecting,negotiating optimal settings by intercommunicating between the userdevice and the cloud location, transcoding content corresponding to theselection at a transcoder device to form transcoded content in responseto the optimal settings and communicating the transcoded content to theuser device from the cloud location.

In a further aspect of the disclosure, a system for remotely transcodingcontent includes a cloud location storing content corresponding tocontent titles, generating a playlist corresponding to content titlessubscribed to by a user of a user device stored therein, andcommunicating the playlist to the user device. A user device is incommunication with the cloud location through a network. The user devicegenerates a selection signal for selecting a first content title fromthe playlist to form a selection. The user device negotiates optimalsettings by intercommunicating between the user device and the cloudlocation in response to forming the selection. The user devicecommunicates the selection to the cloud location. The cloud location hasa transcoder device transcoding content corresponding to the selectionto form transcoded content in response to the optimal settings. Thecloud location communicates the transcoded content to the user device.

Further areas of applicability will become apparent from the descriptionprovided herein. It should be understood that the description andspecific examples are intended for purposes of illustration only and arenot intended to limit the scope of the present disclosure.

DRAWINGS

The drawings described herein are for illustration purposes only and arenot intended to limit the scope of the present disclosure in any way.

FIG. 1 is a high-level block diagrammatic view of a content distributionsystem according to the present disclosure.

FIG. 2 is a block diagrammatic view of a home system according to thepresent disclosure.

FIG. 3 is a block diagrammatic view of a cloud location.

FIG. 4 is a flowchart of a first method for operating the presentdisclosure.

FIG. 5 is a flowchart of a second method for operating the presentdisclosure.

FIGS. 6A and 6B are a flowchart of a third method for operating thepresent disclosure.

FIG. 7 is a flowchart of a fourth method for transcoding contentaccording to the present disclosure.

DETAILED DESCRIPTION

The following description is merely exemplary in nature and is notintended to limit the present disclosure, application, or uses. Forpurposes of clarity, the same reference numbers will be used in thedrawings to identify similar elements. As used herein, the term modulerefers to an Application Specific Integrated Circuit (ASIC), anelectronic circuit, a processor (shared, dedicated, or group) and memorythat execute one or more software or firmware programs, a combinationallogic circuit, and/or other suitable components that provide thedescribed functionality. As used herein, the phrase at least one of A,B, and C should be construed to mean a logical (A or B or C), using anon-exclusive logical or. It should be understood that steps within amethod may be executed in different order without altering theprinciples of the present disclosure.

Referring now to FIG. 1, a content distribution system 10 includes ahead end 12 that is used for processing, security and as a transmissionsource. Of course, the various functions may be physically separated. Aplurality of content providers, one of which is shown at referencenumeral 14 and a satellite 16, is set forth. The satellite 16 is used tocommunicate different types of data or different portions of data fromthe head end 12 to a home location 18 and components set forth therein.As is illustrated, a map of the United States 20 is set forth with aplurality of home locations 18. The home locations 18 represent aresidence, business or multiple-dwelling unit. Various home devices arerepresented by the home locations 18.

The head end 12 may communicate with the satellite 16 using an uplinkantenna 30. The uplink antenna 30 generates an uplink signal 32 which isreceived at a receiving antenna 34. A downlink antenna 36 generates adownlink signal 38 that is communicated to a receiving antenna 39associated with each home location 18. Various types of content may beprovided through the content distribution system 10 including linearcontent, pay-per-view (PPV) and streaming content may all be provided tothe home location 18.

Security of assets broadcast via the satellite 16 may be established byapplying encryption and decryption to assets or content during contentprocessing and/or during broadcast (i.e., broadcast encryption). Forexample, an asset may be encrypted based upon a control word (CW) knownto the head end 12 and known to the home location 18 (and the receivingdevices therein) authorized to view and/or playback the asset. In theillustrated example content distribution system 10, for each asset thehead end 12 generates a control word packet (CWP) that includes, amongother things, a time stamp, authorization requirements and an inputvalue and then determines the control word (CW) for the asset bycomputing a cryptographic hash of the contents of the CWP. The CWP isalso broadcast to the receiving devices in the home locations 18 via thesatellite 16. The devices authorized to view and/or playback thebroadcast encrypted asset will be able to correctly determine the CW bycomputing a cryptographic hash of the contents of the received CWP. Ifthe device is not authorized, it will not be able to determine thecorrect CW that enables decryption of the received broadcast encryptedasset. The CW may be changed periodically (e.g., every 30 seconds) bygenerating and broadcasting a new CWP. In an example, a new CWP isgenerated by updating the timestamp included in each CWP. Alternatively,a CWP could directly convey a CW either in encrypted or unencryptedform. Other examples of coordinated encryption and decryption abound,including for example, public/private key encryption and decryption.Thus, a user device may be deauthorized by not allowing a user deviceaccess to the proper control word.

The control word packet may be communicated with other control data as aconditional access packet (CAP). The CAP may be used to provide tuningdata, geographic location profiles or other data. The CAP may also beused to provide instructions to the set top box to perform specifictasks such as upload a playlist or upload content stored within areceiving device.

A plurality of geographically spaced cloud locations 40 are set forthwithin the figures. The cloud locations 40, as will be described below,may include cloud devices such as, but not limited to, servers,transcoding devices and storage devices. The cloud location 40 is incommunication with the home location 18 and the head end 12. The cloudlocation 40 is in communication with the home locations 18 through anetwork 42. The network 42 may be one network or a plurality of networksacting together. For example, the network 42 may be a broadband networkand may be wired, optical or wireless. Cellular telephone technology andpublic switched telephone networks may also be used. The network 42 mayinclude the Internet. The network 42 allows various types ofcommunication to occur between the home location 18 and the cloudlocation 40. By way of example, the home location 18 may communicate aplaylist to the cloud location 40. Further, content stored within thehome location 18 may be provided to the cloud location 40 fortranscoding. Other types of signals are exchanged between the homelocation 18 and cloud location 40 as will be described in the examplesbelow.

A mobile device 50 may also be in communication with the home location18 through the network 42. The mobile device 50 may provide variousrequest signals that may communicate directly to the home location 18.Further, the mobile device 50 may be in communication with the cloudlocation 40 through the network 42. The mobile device 50 may be incommunication with the cloud location 40 for obtaining a playlist ortranscoded content. Of course, other signals may be exchanged betweenthe cloud location 40 and the mobile device 50 as will be set forth inthe examples below.

A plurality of cloud locations 40 may be provided throughout thecountry. By providing a plurality of cloud locations 40, the closestcloud location 40 to the mobile device 50 may be used for transcodingand other distribution.

The cloud location 40 and the head end 12 may also be coupled togetherthrough the network 42. Various authorizations, content and other datamay be exchanged therebetween.

Referring now to FIG. 2, one example of a home location 18 is set forth.The home location 18 may include one or more receiving devices 210 suchas a set top box (STB). Each receiving device 210 may include variousreceiving circuits 212 used for receiving content through the antenna39. The antenna 39 may be used for receiving content from a satellite.However, a mentioned above, the receiving device 210 may also be usedfor non-satellite configurations. That is, the receiving device 210 mayalso be used for receiving over-the-air terrestrial signals and cable orfiber optic signals. The functions of the receiving circuits 212 may beadjusted for the different types of transmission technologies. Thereceiving circuits 212 may include, for example, a tuner for receiving aparticular channel or channels, a decoder and a forward error-correctingencoder.

The receiving devices 210 may also include a storage device 214. Thestorage device 214 may store various content, lists and other datatherein. The storage device 214 may be a memory such as a hard diskdrive or solid state memory. The storage device 214 may also bedifferent kinds of memory such as a digital video recorder and flashmemory. The storage device 214 may also be used to store play listscorresponding to a list of content that is stored within the storagedevice 214.

A network interface 216 may also be included within the receiving device210. The network interface 216 may provide a broadband interface so thatvarious content, playlists and other data may be exchanged with otherdevices such as the cloud location 40.

Each receiving device 210 may include a display 220 associatedtherewith. The display 220 may be a television or other type of monitor.The display 220 may generate both video and audio displays.

The home location 18 may also have a router 230 associated therewith. Ifmore than one receiving device 210 is included within the home location18, each of the receiving devices 210 may be in communication with therouter 230.

The router 230 is also illustrated in communication with other devicesincluding mobile devices 232 that may include a tablet device 234, amobile computer 236, and a cellular telephone 238. A computer 240 mayalso be in communication with the router 230. Each of the devices234-240 may be referred to as a user device. As will be furtherdescribed below, the mobile devices 232 may also be in communicationwith the internet or other network without being in a home network. Tocommunicate with the cloud location 40 and the home location 18, abroadband connection may be established through the network 42illustrated in FIG. 1.

Referring now to FIG. 3, the cloud location 40 is illustrated in furtherdetail. The cloud location 40 may include a server farm 310 that is incommunication with the network 42. The server farm 310 may include atleast one server. However, a plurality of servers is likely in acommercial embodiment. A plurality of transcoding devices 312 are incommunication with the server farm 310. The transcoding devices 312 areconfigured to provide various different types of transcoding fordifferent types of devices. Each device may provide a different type ortypes of transcoding. The number of transcoding devices 312 depends uponvarious factors including the amount of customers in the system and thedesired throughput of the system.

The server farm 310 may also be in communication with a content source314. The content source 314 may obtain content through the network 42 orfrom another type of communication device such as a satellite 16. Aswill be described below in various examples, the content source mayreceive all of the content broadcast by a content provider through thesatellite or other content provider.

The server farm 310 may be in communication with a mass storage device320. The mass storage device 320 may be used for the storage of varioustypes of data including playlists, content, transcoded content andmetadata associated with the content. In one example, the mass storagedevice captures all the content broadcasted by the satellite.

Referring now to FIG. 4, a first method of remotely transcoding contentis set forth. In this example, the transcoding devices are provided atthe cloud location 40. Storage for the transcoded content is within theset top boxes (STBs) and transcoding takes place automatically when userrecordings are initiated at the receiving device or set top box. By wayof example, the receiving device will be described as a set top box andsatellite transmission is used.

In step 410, content is transmitted to the set top box by way of thesatellite from the content source. In step 412, content is received atthe set top box from the satellite. In step 414, content is requested tobe stored in the set top box. Requesting of content may be initiatedthrough a user interface displayed on the display 220 illustrated inFIG. 2. Requesting storage of content may also be initiated using amobile user device, a voice-activated system, or a remotely locatedwebsite. Instructions for storing the content including the time,channel and other data used for retrieving the content is set forth. Fora satellite system this may include the transponder location.

In step 416, content is stored in the set top box in response to therequest. In step 418, a request for transcoded content is generated atthe set top box. The request for transcoded content may be initiated inresponse to the request for the storage of content. A user may beprompted to describe the device or format into which the content may betranscoded. Thus, some negotiation may take place between the cloud andthe user device. A device type identifier may be included in the requestsignal. Step 418 may also be performed automatically. In step 420, arequest to transcode is communicated to the transcoding devices from theset top box. The request to transcode is a signal provided through thenetwork 42 illustrated in FIG. 1. A request to transcode may alsoinclude the content itself that is stored within the set top box. Instep 422, the content may also be received in parallel to the set topbox through the content source 314 illustrated in FIG. 3. Thetranscoding devices 312 may thus simultaneously receive the content andtranscode the content according to the request received from step 420.In step 424, the transcoded content is communicated in a transcodedcontent signal to the set top box from the transcoding devices. Thetranscoded content is stored in the set top box memory in step 426. Instep 428, a playlist of the content stored on the set top box isgenerated. In step 430, a request for stored content is generated at auser device such as a mobile user device. The request for content iscommunicated from the user device to the set top box. The request forcontent corresponds to a content title that appears in the playlist. Asmentioned above, the playlist is a list of titles of content availableor stored within the set top box. In addition, the playlist may includecontent available in the cloud location. Such content may correspond toa subscription. In step 432, the transcoded content is communicated tothe user device from the set top box. More specifically, the transcodedcontent is provided to the user device in a signal from the memory ofthe set top box.

Referring back to step 422, an alternative process for the last severalsteps illustrated in FIG. 4 is set forth. In step 440, content is storedat the storage device associated with the transcoding devices after thecontent is transcoded. In step 442, a playlist of content stored in theset top box is generated. In step 444, a request for content at the userdevice from the set top box is generated using the playlist. In step446, content is communicated to the user device from the storage deviceassociated with the transcoder at the cloud location. Thus, in thealternative example, the transcoded content need not be stored withinthe set top box.

Referring now to FIG. 5, a second method for remotely transcodingcontent is set forth. In this example, the transcoding devices 312 arealso located within the cloud location. Both the original and transcodedcontent are stored within the cloud.

In step 510, all of the content for all of the channels is stored withinthe storage device 320 at the cloud location. The size of the storagedevice is relatively large. Thus, the content source 314 receives all ofthe content broadcasted by the satellite or through another means suchas a cable or optical fiber. In step 512, the content is transcoded atthe cloud location. In step 514, the content is stored in the storagedevice of the cloud location.

In step 516, playlists of content desired to be stored within the settop box may be generated. The playlist may be generated in a similarmanner to steps 414 and 416. Simultaneously, content may also berecorded at the set top box in only one format useful for playbackdirectly at the set top box and display associated therewith.

In step 518, a playlist generated from the content desired to be storedwithin the set top box is communicated to the server associated with thecloud location 40. In step 520, the playlist is also communicated to theuser device in a playlist signal. In step 522, a content title isselected to form a selection from the playlist. The selection iscommunicated to the cloud location 40. More specifically, the serverfarm 310 may receive the content title from the playlist to form arequest. In step 524, the request for transcoded content is communicatedin a request signal from the user device to the server farm 310 of thecloud location 40. In step 526, the transcoded content is communicatedfrom the cloud location and the storage device 320 to the user device ina transcoded content signal.

Alternate steps may also be provided for future available content. Step530 determines whether content is going to be available in the future.This step is performed when content is not immediately available fromthe stored transcoded content. When transcoded content will be availablein the future, step 532 transcodes the content when the content becomesavailable. The transcoded content may then be stored in the storagedevice. The content may then be communicated to the user device in step526 as described above. In step 530, when the content is not going to beavailable in the future, step 534 generates a message that iscommunicated to the user device to inform the user that the content isnot currently available and will not be available in the future.

Alternatively, transcoded content may be transcoded on demand andtransferred to the requesting user device directly from the transcodingdevice without first being stored.

Referring now to FIGS. 6A and 6B, another method for remotelytranscoding content is set forth. In this example, the playlist andrecordings are uploaded to the cloud location and the playlist andrecordings may be downloaded to mobile or other user devices.

In step 610, content is transmitted to the receiving device such as aset top box by way of satellite. In this example, a set top box will beused as an example of a receiving device. In step 612, content isreceived at the set top box from the satellite. In step 614, the contentis stored in the memory of the set top box. The memory may, for example,be a digital video recorder. In step 616, a playlist of the contentstored in the memory of the set top box is generated. This process isdescribed in detail above. In step 616, it is determined whether achange in the playlist has occurred. If no change in the playlist hasoccurred, the process ends in step 620. If a change has occurred in step618, step 622 communicates the playlist to the cloud location. The cloudlocation may consist of the server farm 310 illustrated in FIG. 3. Instep 624, an availability signal may be communicated with the userdevices associated with the updated playlist.

In step 626, the playlist may be requested by a particular user deviceusing a request signal. In step 628, the playlist is communicated to theuser device through the network using a playlist signal.

In step 630, a request signal is generated at the user device requestingcontent therefrom. The request signal may be communicated to the cloudlocation and authenticated at the cloud location in step 632. In step634, a conditional access packet is generated at the head endinstructing the storage device such as the digital video recorder toupload content corresponding to the requested cloud location. Theconditional access packet may be originally requested to be generated bythe cloud location in communication with the user device and transmittedthrough the network to the head end. In step 636, the content iscommunicated to the cloud location from the set top box. Instructionsare provided in the conditional access packet signal for uploading thecontent to the particular cloud location. In step 638, the content fromthe set top box is transcoded to form transcoded content. In step 640,the transcoded content is communicated to the user device in atranscoded content signal. The transcoded content is transcoded into aformat suitable for the requesting user device.

Referring back to step 616, alternative steps may be performed. In step650, a request for a playlist is generated in a request signal at theuser device. The request signal may be communicated to a cloud locationin step 652. In step 654, a conditional access packet (CAP) signal isgenerated in response to the request signal. The conditional accesspacket signal may contain instructions for the user device to form aplaylist and communicate the playlist to the cloud location. The cloudlocation may include an address for communicating the playlist thereto.The cloud location may be chosen based upon the relative position of theuser device so that the cloud location is closest to the requesting userdevice.

In step 656, the playlist is communicated from the set top box to thecloud location. In step 658, the playlist is communicated to the userdevice from the cloud location. After step 658, steps 630-640 areperformed.

Referring now to FIG. 7, a fourth method for remotely transcodingcontent is set forth. In this example, the transcoding devices 312 arealso located within the cloud location. Both the original and transcodedcontent are stored within the cloud and the initiation of thetranscoding operation is performed in response to a request fortranscoded content from a user device.

In step 710, all of the content for all of the channels is stored withinthe storage device 320 at the cloud location. The size of the storagedevice is relatively large. Thus, the content source 314 receives all ofthe content broadcasted by the satellite or through another means suchas a cable or optical fiber. In step 712, playlists of content isgenerated. The playlist may be generated in a similar manner to steps414 and 416. The playlist may also include content available from thecloud location (stored or about to be stored). Simultaneously, contentmay also be recorded at the set top box in only one format useful forplayback directly at the set top box and display associated therewith.

In step 714, a playlist generated from the content desired to be storedwithin the set top box is communicated to the server associated with thecloud location 40. In step 716, the playlist is communicated to the userdevice in a playlist signal. In step 718, a content title is selected toform a selection from the playlist. The selection is communicated to thecloud location 40. More specifically, the server farm 310 may receivethe content title from the playlist to form a request. In step 720, theuser device and server farm 310 intercommunicate to negotiate optimalsettings such as the user device resolution, encoding formats, bit ratessupported and encryption formats supported. Such negotiation may takeplace in any of the methods described above. In step 722, the requestfor transcoded content is communicated in a request signal from the userdevice to the server farm 310 of the cloud location 40. In step 724, therequest for transcoded content at the transcoding devices is used toform transcoded content according to the negotiated settings includingdigital rights management, encoding, and resolution. In step 726, thetranscoded content is stored at the storage device 320 of the cloudlocation as illustrated in FIG. 3. In step 728, the transcoded contentis communicated from the cloud location and the storage device 320 tothe user device in a transcoded content signal. The content may bestreamed or downloaded based on the negotiation. A set top box may beused to communicate the content to the user device. The content may becommunicated through the satellite or network to the set top box.

An alternative to steps 724-728 is set forth in step 730. In step 730,the transcoded content is transcoded on demand and transferred to therequesting user device directly from the transcoding device withoutfirst being stored at the storage device as set forth in step 524 above.

Those skilled in the art can now appreciate from the foregoingdescription that the broad teachings of the disclosure can beimplemented in a variety of forms. Therefore, while this disclosureincludes particular examples, the true scope of the disclosure shouldnot be so limited since other modifications will become apparent to theskilled practitioner upon a study of the drawings, the specification andthe following claims.

What is claimed is:
 1. A method comprising: storing content titles in acloud location; communicating at least some of the content titles to auser device to form communicated content titles; selecting a firstcontent title from the communicated content titles at the user device toform a selection; in response to selecting, negotiating settings byintercommunicating between the user device and the cloud location;transcoding content corresponding to the selection at a transcoderdevice to form transcoded content in response to the settings; andcommunicating the transcoded content to the user device from the cloudlocation.
 2. The method as recited in claim 1 wherein negotiatingsettings comprises determining a transcoding configuration and whereintranscoding content comprises transcoding content in response to thetranscoding configuration.
 3. The method as recited in claim 1 whereinnegotiating settings comprises determining an encoding configuration andwherein transcoding content comprises transcoding content in response tothe encoding configuration.
 4. The method as recited in claim 1 whereinnegotiating settings comprises determining a digital rights managementconfiguration and wherein transcoding content comprises transcodingcontent in response to the digital rights management configuration. 5.The method as recited in claim 1 wherein negotiating settings comprisesdetermining user device resolution and wherein transcoding contentcomprises transcoding content in response to the user device resolution.6. The method as recited in claim 1 wherein transcoding content isperformed in response to receiving the selection at a server associatedwith the transcoder device.
 7. The method as recited in claim 1 whereinstoring content titles comprises storing a future available contenttitle and wherein selecting the first title comprises selecting thefuture available content title and, prior to negotiating, communicatinga message of unavailability to the user device.
 8. The method as recitedin claim 1 wherein communicating the transcoded content comprisescommunicating the transcoded content to the user device from a massstorage device associated with the cloud location.
 9. The method asrecited in claim 1 further comprising communicating a playlistcomprising the content titles to the cloud location from a set top box.10. The method as recited in claim 1 wherein communicating transcodedcontent comprises communicating transcoded content from a second cloudlocation.
 11. A system comprising: a cloud location storing contenttitles, communicating at least one of the content titles to a userdevice to form communicated content titles; a user device incommunication with the cloud location through a network, said userdevice generating a selection signal for selecting a first content titlefrom the communicated content titles to form a selection, said userdevice negotiating settings by intercommunicating between the userdevice and the cloud location in response to forming the selection, saiduser device communicating the selection to the cloud location; saidcloud location comprising a transcoder device transcoding contentcorresponding to the selection to form transcoded content in response tothe settings; and said cloud location communicating the transcodedcontent to the user device.
 12. The system as recited in claim 11wherein the settings comprise an encoding configuration and the cloudlocation communicates in response to the encoding configuration.
 13. Thesystem as recited in claim 11 wherein the settings comprise atranscoding configuration and the cloud location communicates inresponse to the transcoding configuration.
 14. The system as recited inclaim 11 wherein the settings comprise a digital rights managementconfiguration and wherein the cloud location communicates in response tothe digital rights management configuration.
 15. The system as recitedin claim 11 wherein the settings comprise a user device resolution andwherein the cloud location communicates in response to the user deviceresolution.
 16. The system as recited in claim 11 wherein a second cloudlocation transcodes the content in response to an encodingconfiguration.
 17. The system as recited in claim 11 further comprisinga mass storage device located remotely from a second cloud location forstoring content corresponding to the content titles therein.
 18. Thesystem as recited in claim 17 wherein the user device communicates arequest for a playlist to the cloud location and the mass storage devicecommunicates the content to the user device through the second cloudlocation.
 19. The system as recited in claim 18 wherein the mass storagedevice communicates transcoded content to the user device through thesecond cloud location.
 20. The system as recited in claim 11 wherein thecontent titles comprise a future available content title, wherein theselection corresponds to the future available content title, said userdevice displaying a message of unavailability prior to negotiating.